OpenAI Batch API failing with “Cannot find file”: what we know so far

On September 1, our team at Vixid Labs started seeing failures in an OpenAI Batch API workflow that had been running normally. The Batch was failing with: Cannot find file file-XXXX, or organization org-XXXX does not have access to it. A few of our clients had reported similar failures over

Why ready-made platforms limit your business, and when it’s time to switch to custom e-commerce

Starting a new business on Shopify, WooCommerce, or any other ready-made platform is not only fine — it’s what I usually recommend. At the early stage, your main priority is to launch fast, keep costs low, and test your idea without sinking months of budget into development. Most young businesses

Generational design shifts: how audiences reshape the way we build e-commerce

At Vixid Labs, we often find ourselves explaining a simple truth to clients: without a clearly segmented target audience, there will be no sales. Every generation speaks its own language, and design has to respect that. It’s not just about colors or fonts — it’s about how people consume

8 Common SEO Mistakes — and How to Avoid Them with Confidence

Hi there, I'm Mark, CTO at Vixid Labs, where we help businesses grow online — not just by showing up in search results, but by showing up in the right way. SEO can feel like a dark art sometimes, especially with all the ever-changing rules and tools. But after

Bad Design Is Expensive

If you think good design is expensive — you're right. But have you ever stopped to ask yourself: how much does bad design cost? t’s one of those things most people notice too late — when the numbers don’t grow, when users leave, when support tickets pile up

Why Google Isn’t Indexing Your Multilingual Websites — And What You Can Do About It

Over the past year, we've worked with a number of international businesses — from SaaS platforms expanding into DACH to fashion startups localizing content for the Spanish coast — and we’ve noticed a recurring problem: Everything looks correct. You’ve translated your site, added hreflang tags, followed Google’s

ChatGPT's Persistent Storage: Why Everyone's Freaking Out (And What You Actually Need to Know)

You're casually chatting with ChatGPT about your weird dreams or asking for recipe suggestions, when suddenly you realize—wait, is this thing remembering everything I tell it? And more importantly, where the heck is all that data going? If you've had this mini panic attack, welcome

Social Media vs Website: What’s Better for Your Business?

One of the most common questions we hear from business owners starting their digital journey is: Do I really need a website… or can I just grow on social media? It’s a fair question. With billions of people scrolling through social platforms every day, creating a profile feels like

Neo brutalism [Conept]

At Vixid Labs, we like to push design a little beyond the practical. Most of our work is about solving real business problems — but sometimes we step into pure exploration. These visual concepts are part of that process: experiments in storytelling, architecture, and form. They’re not meant to be